JetPass UNLIMITED FAQ
JetPass Unlimited Wash Club
A JetPass is a monthly car wash plan that gives you unlimited monthly car washes (up to once a day) for a low monthly price. You pick the plan that’s right for you. The more you wash, the more you save.
It’s easy to sign up online or at the pay station at any Jet Brite location. First, select the wash plan that best suits you. Then, enter the credit or debit card you wish to pay with. Lastly, register your email and you car’s license plate number. That’s it!
You use a credit or debit card. The credit or debit card you used when you first signed up for you Jet Pass will be billed every 30 days from your anniversary date (the day you originally signed up).
Nope! We made it extra convenient. No windshield stickers, app, or special cards are needed. Your license plate is your JetPass. We use License Plate Recognition software to identify you as a JetPass member when you pull up to the car wash gate. When you pull up the gate will automatically open, and you’ll be on your way to a great wash.
We want this to be as easy as possible. With LPR no one needs to enter your vehicle to affix any kind of sticker to your windshield. Also, we’ve found it to be much more reliable.
Your unlimited wash plan is valid at all Jet Brite Locations during regular business hours.
We made it easy. When you purchase a JetPass Monthly Unlimited Plan online, your plan is immediately activated in our system. When you pull up to the car wash gate, our license plate recognition software automatically recognizes your vehicle and opens the gate. Your license plate works as your JetPass. No stickers are needed!
Your JetPass is good for one vehicle only. Each vehicle needs to have its own JetPass.
Managing your Unlimited Plan
You can cancel your monthly plan by calling or texting the JetPass Hotline at 630-581-PASS (630 581-7277) or emailing email@example.com. There are no contracts or obligations. Cancel at any time (please allow 7 days to process). No refunds will be given. You may continue to wash up until your anniversary date.
Please allow 7 days for processing your cancellation. That means you need to cancel at least 7 days before your anniversary date. You can still use your JetPass until your anniversary date.
No, you will not receive a refund upon cancelling. Your plan will remain active until your anniversary billing date.
You will receive an email notification confirming your action.
No problem, we would be happy to reinstate you. Simply re-enroll online or at any local Jet Brite location.
We made it easy. When you purchase a JetPass Monthly Unlimited Plan online, your plan is immediately activated in our system. When you pull up to the car wash gate, our license plate recognition software automatically recognizes your vehicle and opens the gate. Your license plate works as your Jet Pass.
Here are some common mistakes to check first:
• Check that you used the correct email and license plate combination.
• Make sure you cancel 7 days before your anniversary date otherwise the cancellation will take effect for the following month.
• You already cancelled, check your email for the confirmation.
These packages are not valid for rideshare drives or taxi cabs. Please email firstname.lastname@example.org for pricing info.
No problem! You can upgrade or downgrade online. You can also contact us here or by calling the JetPass Hotline at 630-581-PASS (630 581-7277).. You will immediately get an email confirmation, but your changes will not take place until your anniversary date. The day you sign up establishes your anniversary date (your monthly renewal date). Your credit card will be charged the regular plan amount after the 1st month every month unless you cancel.